Let this video guide you through authorizing fees assigned to you. You can also find more in-depth instructions below the video.
Your agent will assign building fees to you as outlined in the cover page of the application. You'll receive an email when fees have been assigned to you asking you to authorize them.
To authorize fees, you must:
:: Log in to Domecile (using the same email used in the Deal Parties section of the application)
:: Find the package in your Dashboard or in the Packages tab and open it
:: Go to the 3. Fees/Submit section, and you will see the list of fees assigned to you:
:: Use the Authorize Fees button, which will allow you to choose a saved card or enter new payment info:
More information regarding fee authorization:
The fees assigned to you may include, but are not limited to, Application Fee, Transfer, Move In Fee, etc. Domecile also charges a Digital Submission Fee of $65 per submission of completed purchase, lease, and sublease packages. The Digital Submission Fee for lease renewals and transfer packages is $45, due upon submission.
For most people, most of their transactions are immediate: When something is purchased, your payment card almost immediately shows the transaction. Things run a little differently for digital application payments.
Similar to pre-authorization on your payment card for services such as hotel stays or rental cars, Domecile first ensures that the card will go through. Then, when the management company reviews the calculated fees and sees they are correct, payment is collected.
In short, your agent will ask you to authorize the fees you're responsible for, we'll run a pre-authorization check with your payment card company, and the actual payment will go through once your application is processed by the property.
Please note: Before authorizing fees, Domecile advises calling your payment card company to let them know you will be incurring charges through Domecile. Please also be certain that your payment card limit is high enough to accommodate all the fees you are responsible for. Domecile also collects a 5% App Admin fee on all Application fees except for the Digital Submission Fee. Fees are non-refundable and you will be asked to confirm that you agree to pay the fees assigned to you.
Refundable Deposits: Credit card disputes can take months! Please contact property management or refunds@domecile.com to initiate return of deposit.
