The Reset Fees button appears above the Fees table after you've assigned fees.


Use this button in the case of a fee assignment error. 




Please note: Resetting fees will cancel all current authorizations, so parties who have previously authorized their fees will need to re-authorize.

This will not result in a double charge because authorizations are holds—not charges—placed on the card until property management collects the funds. 


Important 

Only the Package Creator and/or any Agent of the deal has permission Reset Fees.


If an application package has been submitted to property management, additional steps will need to be taken:

  • If property management hasn't collected or rejected the fee, select Withdraw from Package Processor(s), then Reset Fees
  • If property management has rejected the fees, request support directly via info@domecile.com



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